OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR IN A SEPARATE AGREEMENT PROVIDED TO YOU BY GOOGLE FIBER OR AN AGENT THEREOF, NEITHER GOOGLE FIBER NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES, INCLUDING ANY EQUIPMENT PROVIDED TO YOU BY GOOGLE FIBER, ITS DISTRIBUTORS OR SUPPLIERS. By agreeing to the Terms, you represent that you are at least eighteen years old and capable of entering into a legally binding agreement on behalf of yourself and others in your residence who may use the Services. Your consent to receiving these calls and SMS text messages is not required in order to purchase or receive any Google Fiber Services. After you sign up for self-installation, you'll receive an email that indicates when you can pick up your kit from a local Fiber Space (typically the same day), or if you prefer to have your kit shipped, we'll provide an estimated delivery date and a tracking number for your package. For more info, log into your customer portal and click the Refer a Friend link on the left side of your dashboard page. Google will not share personal information with companies, organizations and individuals outside of Google, except in the situations described in the Google Privacy Policy. If you do use your own router, you are responsible for making sure that your router is used in accordance with these Terms, including our Acceptable Use Policy. You understand and agree that information provided to and collected by Google Fiber Phone in connection with the Phone Services is subject to the Google Privacy Policy, the Google Fiber Privacy Notice, and How Google Voice works, which provide information about how we use your data and about your Customer Proprietary Network Information rights. Whether its streaming TV, working from home, video calling, gaming, or something else, many things we do today require fast, reliable internet for both uploads and downloads. Consequently, we may treat any request to transfer a phone number to another provider as a request for cancellation. Ten days later, your credit card or debit card (depending on which payment method youve selected) will be automatically charged for that months service. The Google Fiber Fee Schedule describes certain fees associated with the Google Fiber Services that customers ("you") may purchase from Google Fiber Inc. Any purchase and use of the Google Fiber Services described below are governed by the Google Fiber Terms of Service. Please contact us if you signed up for Google Fiber using a Google Account which you would now like to change. Google Fiber will bill one-time charges in the billing cycle following your authorization of such charges. Both support the Wi-Fi 6 standard. If you are not eligible for self-installation, you will not see a self-installation option when you order services. Learn more at fiber.google.com/move. From time to time, Google Fiber may offer you equipment that you may purchase in connection with the Services under separate terms to be provided with such equipment. By clicking Get updates, you agree to receive promotional emails, which you can opt out of if you change your mind. By signing up for or using the Phone Services, you also agree to be bound by the terms of the Google Voice Additional Terms of Service, Google Voice Acceptable Use Policy, and How Google Voice works as they apply to your use of the Phone Services. Google Wifi points work together to give you a strong signal throughout your entire home. You agree not to resell or repackage the Services or otherwise make them available to anyone outside of your residence. If there is a credit balance at the time your account is terminated, it will be refunded to the last used payment method in your Google Fiber account. 30-Day Opt-Out Period. In the event any terms in the Google LLC Terms of Service conflict with any of the Google Fiber Terms of Service, the Google Fiber Terms of Service will control. Delivery times differ from city to city. If multiple plans are available in your area, you can sign in to your account on the Fiber website at any time to change your plan. After all, if your needs change you should be able to have your service change with it. In order to take full advantage of a Fiber 1000 connection, youll need a computer or laptop that supports a gigabit (in geek terms, this means having a 1Gbps 1000BaseT network interface card). We reserve the right to terminate your use of the Services if you decline or withdraw consent to receive electronic Communications, except that you may decline to receive telephone calls and text messages without having your service terminated, as set out in the following section. If youre using your own router, please make sure that it fits these recommended specifications. The Google Fiber Terms of Service (Terms) means the terms specified below and the Google LLC Terms of Service. If your connection seems slow, check your Google Home app to see who and whats connected to your Wi-Fi and check to see if your network is prioritizing any particular devices. Please be aware that if you have multiple phone numbers set up with Google Fiber Phone and you call 911 from your home phone, the 911 operator may see a phone number that is different from your personal phone number. Our Terms of Service prohibit running a server for commercial purposes. You should look at the Terms regularly. Both support the Wi-Fi 6 standard, and the tri-band Mesh Extender extends Wi-Fi coverage and adds a second 5 Ghz band. These radio waves connect your devices to the internet. We suggest that you use your own router only if youre comfortable managing it on your own, since we wont be able to help you troubleshoot it. FOR EXAMPLE, WE DONT MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTION OF THE EQUIPMENT OR SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. We're currently unable to accept partial payment on accounts with outstanding balances or delinquent accounts. Your invoice will be emailed to you at the beginning of each month and you will be automatically billed 10 days later using the payment method in your account. Please enter a valid street address and email address. Riverside Fabrics. Depending on the local area where you reside, you may find a local access fee on your monthly bill. You may update or change your payment method at any time by signing into your account on the Fiber website. The Google Voice app on a tablet, computer, or any mobile device without a SIM card is not capable of placing or receiving emergency services calls. We may provide you with a router or you can use your own router. The new government program is a longer term solution to the EBB, which was a temporary program built to help eligible households pay for their internet service during the COVID-19 pandemic. You can watch a step-by-step video or follow written instructions to connect your router and set up your Wi-Fi network. Do Not Disturb. Google Fiber is committed to online safety for minors, and Google Fiber complies with all applicable laws related to protecting minors online. If you think somebody is violating your copyrights and want to notify us, you can find information about submitting notices here. All calls between two different countries will be charged on a rate per minute basis. Since we automatically charge your primary payment method on the due. Please note that you may be responsible for any charges from your telephone provider for these calls or SMS text messages. Wi-Fi 6 is a new Wi-Fi standard, with many Wi-Fi 6-ready devices already available in the market. Generally, that will be the default number for your home phone device. See what affects internet speeds, 2022 Google Fiber Inc. | 1600 Amphitheatre Pkwy, Mountain View, CA 94043. You agree that Google Fiber may install equipment on the exterior and interior of your residence (including but not limited to installing, maintaining, and repairing underground conduit and/or affixing equipment to the outside of your residence) at any reasonable location. Service not available in all areas. It also does not preclude either of us from seeking an individualized preliminary injunction or temporary restraining order, pending arbitration, in any court that has jurisdiction. The fastest and easiest way to pay is by credit card or ACH through your customer portal. If you do not return this equipment, you may be required to pay a replacement fee. YOU AND GOOGLE FIBER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. Services require electricity to operate. These additional terms apply to your use of the Phone Services. Firebricks, refractory tiles, ceramic . On the Billing page, you'll see the option to make a one-time payment or set up autopay. Google Fiber offers fast, reliable internet with powerful Wi-Fi and without data caps. Google Fiber Phone Services on your home phone operate on a Voice over IP (VoIP) protocol, which transmits and receives communications over the public internet. To stay updated on our progress, be sure to check your business address at fiber.google.com/business/. You need powerful Wi-Fi that can handle all of them. View your current balance and previous statements, and quickly manage your payments. To learn more, visit our Help Center. The Affordable Connectivity Program replaced the EBB on December 31, 2021. An extender does exactly that: It extends your Wi-Fi signal range by repeating the Wi-Fi signal of your wireless router. From the time an order is placed, the self-installation kit will ship within 2-3 business days, or 5-6 calendar days if ordered on Friday. Google Fiber is offering two super fast Internet plans for small businesses with connection speeds up to 1000 Mbps. Find answers to common. If you're eligible for this government subsidy, you'll get up to $30 off your monthly Google Fiber internet bill. Please note that the Google Fiber support team will not be able to support routers manufactured by third parties. If we're unable to collect the amount you owe on your account within the normal billing cycle of any month (due to an expired credit card, insufficient funds on a prepaid debit card, or any other reason), your account is considered delinquent. You also agree to notify Google Fiber within thirty (30) days if your circumstances change such that you no longer meet the eligibility requirements. Bamboo Cotton 1x1 Rib Knit Fabric - Warm Grey - 1/2 Yard. Arbitration. Regardless of your Service plan, you will be required to pay the applicable Replacement Fee if you lose or damage any of the equipment listed below. It is expected to be a long term program). Since we automatically bill you each month, theres no need to sign in every time to make a payment. You may return any. Felt buffer strips prevent abrasion between fork leg and guard. You agree to pay any and all applicable fees for the Services you purchase, whether ordered by you, someone authorized by you or someone with access to the Services pursuant to your Google Fiber account. Each additional Google Fiber Mesh Extender may be purchased for $85, while supplies last. If you're eligible for self-installation, Google has already installed external equipment and a Fiber Jack in your home. To use your own router with 1 Gig, youll need to make sure that your router meets the following specs: We cannot provide support with your setup if you use your own router. We may need a separate agreement with you or your landlord in order to install the Services. You may apply for Google Fiber Services online at fiber.google.com. For more details, please visit our Help Center. Please note that we can only respond to Google Fiber related inquiries, and we cannot offer assistance for other Google products that arent included in your Google Fiber service. This is typically only necessary if your home is larger than 3,000 square feet or has an atypical layout. Thats why speeds faster than a single internet-connected device typically goes (such as 1 Gig) can make sure that everyone can use the internet at once without slowdowns. Please enter a valid zip code and email address. These plans are subject to taxes and fees, which will vary based on your state and county. Self-installation isn't available if your Google Fiber plan includes TV service or battery backup for Google Fiber Phone service. Whether wired or over Wi-Fi, the more people use an internet connection, the slower it may go. Subject to taxes and fees, which you would now like to change at fiber.google.com/business/ business address at fiber.google.com/business/ 1000. 6-Ready devices already available in the billing page, you & # x27 ; ll the... Up for Google Fiber support team will not be able to have service... Method at any time by signing into your customer portal and click the Refer a Friend link the! Required in order to purchase or receive any Google Fiber will bill charges! Or follow written instructions to connect your devices to the internet up autopay like to change apply Google! 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